Privacy Policy
Last updated: October 29, 2026
This Privacy Policy explains how Windvela Labs LLC, a Delaware limited liability company (“Windvela Labs,” “we” or “us”), collects, uses and protects personal information when you visit windvela.com or use our software and services (the “Services”).
1. Information we collect
- Information you provide: name, email address, company name, and messages you send us; account details; and content you upload to the Services.
- Payment information: payments are handled by our third-party payment processor (such as Stripe). We receive limited details such as billing name, billing country and the last four digits of a card, but we do not store full card numbers.
- Usage information: basic technical data such as browser type, device, IP address, pages visited and log data, collected to operate and secure the Services.
2. How we use information
- To provide, maintain and improve the Services;
- To process payments and send invoices, receipts and service notices;
- To respond to your inquiries and provide support;
- To protect the security of our Services and prevent fraud;
- To comply with legal obligations.
We do not sell your personal information, and we do not use your Customer Content to train general-purpose AI models.
3. Sharing
We share information only with service providers who help us operate the business (for example, hosting, email, payment processing and AI model providers used to deliver features you request), under obligations of confidentiality; when required by law; or in connection with a merger, acquisition or sale of assets, with notice to you.
4. Cookies
Our website uses only cookies and similar technologies that are necessary for it to function, and may use privacy-friendly analytics. You can control cookies through your browser settings.
5. Data retention
We keep personal information only as long as needed for the purposes described above, or as required by law (for example, tax and accounting records). You may ask us to delete your data at any time.
6. Security
We use reasonable administrative, technical and physical safeguards, including encryption in transit, to protect your information. No method of transmission or storage is completely secure.
7. International transfers
We are based in the United States and work with customers worldwide. Your information may be processed in the United States and other countries where our service providers operate, with appropriate safeguards.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain processing. To make a request, email hello@windvela.com. We will respond within a reasonable time and as required by applicable law.
9. Children
The Services are intended for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes
We may update this policy from time to time. The “Last updated” date above shows when it was last revised.
11. Contact
Windvela Labs LLC · hello@windvela.com