Terms of Service
Last updated: October 29, 2026
These Terms of Service (“Terms”) govern your access to and use of the websites, software, subscriptions and professional services (together, the “Services”) provided by Windvela Labs LLC, a Delaware limited liability company (“Windvela Labs,” “we,” “us” or “our”). By using the Services, you agree to these Terms. If you are using the Services on behalf of an organization, you represent that you are authorized to bind that organization.
1. Services
Windvela Labs provides AI software development, consulting, workflow automation and subscription AI productivity tools. The specific scope, deliverables, timeline and fees for consulting or custom projects are described in a written proposal, statement of work or order form (an “Order”). If an Order conflicts with these Terms, the Order controls for that engagement.
2. Accounts
You are responsible for providing accurate information, keeping your login credentials secure, and all activity under your account. Notify us promptly at hello@windvela.com of any unauthorized use.
3. Fees and payment
- Subscriptions are billed in advance on a monthly basis and renew automatically until cancelled. You may cancel at any time; cancellation takes effect at the end of the current billing period.
- Consulting and custom projects are invoiced as set out in the applicable Order, which may include a deposit and milestone payments. Invoices are due within the period stated on the invoice.
- Prices are in U.S. dollars and exclude applicable taxes, which you are responsible for. Payments are processed by our third-party payment processor; we do not store full card numbers.
- We may change subscription prices with at least 30 days’ notice. Changes apply from your next billing period.
4. Acceptable use
You agree not to use the Services to break any law; infringe the rights of others; send spam or malware; attempt to gain unauthorized access to any system; reverse engineer the Services except as permitted by law; or resell, sublicense or provide the Services to third parties without our written consent.
5. Your content and data
You retain all rights to the data, files and content you provide (“Customer Content”). You grant us a limited license to use Customer Content solely to provide and support the Services. You are responsible for having the rights needed to share Customer Content with us. Our handling of personal information is described in our Privacy Policy.
6. Intellectual property
We own the Services, our pre-existing tools, libraries and know-how. Unless an Order states otherwise, upon full payment for a custom project, you own the custom deliverables created specifically for you, and we grant you a perpetual, non-exclusive license to any of our pre-existing materials incorporated in them.
7. AI output
The Services may generate content using artificial intelligence. AI output can be inaccurate or incomplete. You are responsible for reviewing output before relying on it, especially for legal, financial or other important decisions.
8. Third-party services
The Services may integrate with third-party platforms and AI providers. Your use of those services is subject to their own terms, and we are not responsible for their availability or conduct.
9. Confidentiality
Each party will protect the other’s non-public business information with reasonable care and use it only to perform under these Terms.
10. Warranties and disclaimers
We will perform professional services in a competent and workmanlike manner. Except as expressly stated, the Services are provided “as is” and “as available,” and we disclaim all other warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
11. Limitation of liability
To the maximum extent permitted by law, Windvela Labs will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim relating to the Services will not exceed the amounts you paid us for the Services in the twelve (12) months before the claim arose.
12. Termination
You may stop using the Services at any time. We may suspend or terminate access if you materially breach these Terms and do not cure the breach within a reasonable time after notice, or immediately where required by law. Fees for work performed before termination remain payable.
13. Governing law
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware will have exclusive jurisdiction, unless otherwise required by applicable law.
14. Changes
We may update these Terms from time to time. We will post the updated version on this page and, for material changes, notify active customers by email. Continued use of the Services after changes take effect constitutes acceptance.
15. Contact
Windvela Labs LLC · hello@windvela.com
